How Much is Shipping?

Shipping rates vary by weight and distance. But we make no money on shipping. All packages ship from USA from PA or AZ. 

      International Shipping

      • We ship to Europe, Canada, and Australia a few others
      • Final costs is determined by software because it includes Duties and Tax. Collecting these upfront helps them arrive more quickly. 
      • I wish duties were $0, trust me. 
      • We make no money on shipping. 

      Please note, if you refuse the package we can't be liable for any extra cost and you may not get refunded. UPS often charges us extra fees that exceed the cost of the items. 

       

      How long does the card last? 

       

      We suggest using the cards within 12 months for longest battery life.

      How Do I Mail a card?

      • We suggest using a bubble mailer or stay flat.
      • USPS creates the rules on exact number of stamps. I have shipped many cards with 2 stamps but some cities/states don't accept 2 stamps and require more postage.
      • USPS may require First Class Package which ranges from $4.00-$5.50 to ship 1 card.

      Can Joker Greeting write a message for you on the card? 

      No. We only activate and write in cards at shipjoker.com 

      Do we offer refunds?

      Defects happen and we have to admit this. We are fortunate that less than 1% of total items are defective. But if you are that 1% then it feels like 100% and that is terrible! And sad. And terribly sad. 

      How to get a refund

      • Send us an email: team@jokergreeting.com. - This is the best way to contact us and we will get back. We promise! 
      • That's it. Do the above. Pictures help, how you used it helps. and more...but in the end I don't like to make it hard to get great customer service. 

      International orders may have different policy, if you give us a wrong address or refuse shipment, you may not get a refund. 

      Where are we located? 

      Main offices are in Irvine, CA

      Main warehouse ships from Pennsylvania and Arizona. 

      What do we do with your email?

      The golden rule applies here. Only send as many emails as I would want to receive. I think 1 email a month is enough. This rule is only broken if we have special events or special offers or new launches. 

      Want to contact us? 

      • team@jokergreeting.com email is the best way to contact us. 
      • Facebook.com @jokergreeting works
      • Instagram.com @jokergreeting works
      • tiktok @jokergreeting works
      • 949-667-2080 but honestly, only 1 person can pick up a phone so we try to push everything to email as we can reply much faster.